Minimums

Screen Printing – Multiple print locations allowed (front, back, sleeves) as long as the below criteria are met.

12 pieces with 1 color print

25 pieces with 2-5 color print

50 pieces with 6-7 color print

100 pieces with 8-12 color print

Embroidery – Multiple locations allowed. 6-piece minimum. Priced per 1000 stitches. 


Turnaround

Standard turnaround time is calculated in business days from order confirmation, not including shipping. Complex orders and finishing services may increase turnaround time.

Screen printing: 5-7 business days

Embroidery: 7-10 business days

Order confirmation consists of three steps: quote approval, 50% down payment, and art approval.

Turnaround time includes ordering and inbound shipping of garments. Please let us know in advance if you have a specific deadline. Rush fees and expedited shipping charges may apply. Payment in full is required for rush order confirmation.

Same day rush: Order confirmation required by noon. Additional 50% of order total rush fee.

Next day rush: Order confirmation required by 3pm. Additional 35% of order total rush fee.

We can usually accommodate orders needed within 3-4 business days when notified in advance. Large or complex orders that require major production adjustments may incur rush fees.


Payment Terms

We accept cash, checks, credit cards, and purchase orders. Net terms available for approved accounts. All sales of custom products are final and non-refundable.

50% down payment is required to place an order. Payment in full is required to place a rush order. Additional fees including but not limited to, art design, garment cost, and shipping may be added to your quote after approval. All additional costs will be discussed in advance. Payment of the remaining balance is due upon pickup. Payment in full is required prior to orders being delivered or shipped.


Artwork Approval

Artwork must be submitted in 300 DPI or vector format and sized to the desired print size. Antic Screen Printing will not be responsible for poor quality printing due to poor quality artwork. We have graphic designers on staff to assist and recommend changes to improve your final product.

All artwork is approved through an online portal and digital mockup that will be sent via email. Artwork must be checked for spelling, color, sizing, quantity ordered, placement and accuracy by the customer. This is very important because it is how your garments will be printed. Antic Screen Printing is not responsible for issues with art files including misspellings, errors, etc. We will do our best to catch issues in advance, but we may not see them all.

Antic Screen Printing will not accept responsibility for corrections requested after art approval.


Placement

Standard placement for art that has no specification is 2” to 3.5” down from the bottom seam of the collar depending on the height of the artwork.

Although the printers at Antic Screen Printing have years of experience, each garment is loaded by hand onto the press and subject to variance. If you request your artwork to be printed 2” down from the collar, we will do our best to make sure each shirt hits the mark, but not all shirts will be exact. There is no way to efficiently measure the distance to the collar on each shirt, so placement may be off by as much as 0.5” in either direction. This will not be considered a misprint and Antic Screen Printing will not reprint or refund these shirts. 


Zippers, Pockets & Seams

Antic Screen Printing uses advanced, automatic printing machinery, nevertheless inconsistencies may occur in registration and ink coverage when printing over zippers, pockets, seams, or any other uneven surfaces. Antic Screen Printing will not be responsible for these inconsistencies.


Item Stock

Most items we suggest maintain adequate stock levels, however some specialty items have a potential for stock issues. Garments are ordered after your order is placed and we cannot guarantee their availability. In the event of stock issues, we will provide comparable replacement options for review and approval prior to production. Out of stock or back ordered items may result in delays.


Cancellations

Cancellations made after quote approval and down payment will be subject to a 30% restocking fee plus any additional fees required to cover services rendered. Cancellations will not be accepted once an order moves to production or the garment has been embellished or manipulated.


Misprints

Antic Screen Printing is committed to customer satisfaction and completing every order in full, however misprints occasionally happen. Please consider ordering extra if an exact count is required.

If your order will be short due to a misprint, we will contact you and try to offer a solution that meets your deadline. Otherwise, misprints will be removed from your remaining balance.


Quality Commitment

We value our customers and work hard to confirm that every order that leaves our facility is correct. It is the responsibility of the customer to review products for quality upon receipt. There is a 72-hour window (industry standard) from order receipt to notify us of any issues. Claims should be submitted to sales@anticscreenprinting.com.

Antic Screen Printing will not be responsible for errors with an order when notified after 72 hours of customer receipt.

Antic Screen Printing is not responsible for under-runs or spoilage up to 3% on orders of 100 pieces per design, and up to 10% on orders of less than 100 pieces per design.

If Antic Screen Printing is determined to be responsible for errors with an order (ex: order printed differently than the approved mock-up), we will gladly accept responsibility and reprint the items in excess of the spoilage rate at no charge. A minimum of 12 pieces is required for a reprint. We do not offer refunds.

Defective items will need to be returned to the shop (UPS labels will be provided) prior to reproduction. Antic Screen Printing is not responsible for any items sold or given away prior to returning the order.


Social Media

We want to share our great work with the world and sometimes choose to show your work on our Instagram, Facebook, website, etc. Unless otherwise noted per order we reserve the right to share your work online and other outlets.  

Antic Screen Printing will never share print ready artwork, vector files, or any other assets that could be reproduced elsewhere.


Creative Services

Unless otherwise agreed upon, artwork created by Antic Screen Printing will be considered intellectual property and may only be reproduced at Antic Screen Printing. If you would like to use the artwork elsewhere, please notify us at print@anticscreenprinting.com and we can draft a contract.